Public Offer

1. General provisions

1.1. This document is a public offer by ФОП Коток І.М., RNOKPP 2883211651 (the “Provider”), to enter into an agreement on the terms set out below with anyone who accepts it (the “User”), in accordance with Articles 633 and 641 of the Civil Code of Ukraine.

1.2. The offer is accepted by registering with the service and confirming the email address with a code. From that moment, the agreement is deemed concluded.

1.3. The version published at the time of acceptance applies. The Provider may record the date, time, IP address and browser of the User at the time of acceptance.

1.4. The offer is published in several languages; in the event of any discrepancy between the texts, the Ukrainian version shall prevail.

2. Definitions

Service — the Erinneriq software, accessible via the web interface at erinneriq.com.

User — a person who has accepted the offer.

Account — the User’s personal area in the Service, linked to the User’s email address.

Content — everything the User creates in or uploads to the Service.

3. Subject of the agreement

3.1. The Provider grants the User free-of-charge access to the Service: creating and storing notes, lists, drawings and canvases, synchronization across devices and export.

3.2. The Provider is not a party to the User’s relationships with third parties and does not provide professional advice.

4. Fees

4.1. Access to the Service is currently free of charge.

4.2. If the Provider introduces paid plans, it shall notify the User at least 1 (one) month in advance — by email to the account’s email address and on the website. No fee shall be charged without the User’s explicit consent; until then, the User may export their data or delete their account.

5. Rights and obligations of the parties

5.1. The Provider undertakes to:

• make reasonable efforts to keep the Service running;
• process data in accordance with the Privacy Policy;
• respond to the User’s requests.

5.2. The Provider is entitled to:

• change and develop the features of the Service;
• carry out maintenance work;
• restrict access in the event of violations or security threats, or where required by law.

5.3. The User undertakes to:

• comply with the law and the terms of this agreement;
• not share access to their email or their sign-in codes with other people;
• not create excessive load and not use bots or scrapers.

5.4. The User is entitled to:

• use all features of the Service;
• request assistance;
• stop using the Service at any time and demand deletion of their account.

6. Content and intellectual property

6.1. Content belongs to the User. The User is responsible for its lawfulness and for holding the rights to it.

6.2. The User grants the Provider a non-exclusive, royalty-free right to store and process the Content and to display it to the User — solely to the extent necessary for the operation of the Service.

6.3. All rights to the Service (software code, design, name) belong to the Provider. Copying, decompiling and reselling the Service is prohibited.

7. Liability

7.1. The Service is provided “as is”. Since access is free of charge, the Provider is not liable for indirect damages, lost profits or loss of data, except in cases of intent or gross negligence — to the extent permitted by law.

7.2. The parties are released from liability in the event of force majeure: hostilities, cyberattacks, communication and power outages, data center failures, decisions of public authorities, natural disasters.

8. Notices

8.1. Notices are sent via the Service interface and to the account’s email address and are legally binding. The User shall keep their email address up to date.

9. Term

9.1. The agreement is concluded for an indefinite term and takes effect upon acceptance.

9.2. The agreement terminates at the User’s request (deletion of the account) or at the Provider’s initiative if the User violates its terms.

9.3. If any provision of the agreement becomes invalid, the remaining provisions shall remain in effect.

10. Dispute resolution

10.1. Before going to court, a party shall send a complaint; the period for considering it is 15 calendar days.

10.2. Disputes are resolved in accordance with the laws of Ukraine. Mandatory consumer rights granted to consumers by the laws of their country remain unaffected.

11. Provider details